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Episode 123

The 8 Levers of Edtech Transformation - Lori Niles-Hofmann & Dr Serena Gonsalves-Fersch

Mar 26, 2026
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hosted by Ashley Hinchcliffe

This isn’t your average EdTech chinwag. In this special episode of the Marketing for Learning podcast, Ashley is joined by Lori Niles-Hofmann (author of The 8 Levers of EdTech Transformation) and Dr. Serena Gonsalves-Fersch (Global Head of Talent at SoftwareOne) for a no-fluff, no-slides-needed conversation about what really makes EdTech work — and what makes people quietly nope out of your platform.

Together, the trio unpacks:

  • The 8 levers of effective EdTech transformation
  • The “leavers” - ie, things we desperately need to bin
  • Why being data-informed trumps being data-obsessed
  • What marketing, memory, and a badly-behaved agent called Sven have in common
  • And why context, not content, is what really matters

If you’ve ever been promised an “AI-powered, Netflix-of-learning” experience and ended up with a glorified folder of SCORM files, this one’s for you. RESOURCES:

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