We Are Not Content Factories, We’re Change Agents - With Heather Burright

“We need a training.”

It’s the sentence that lands in every L&D inbox at some stage, and comes up in almost every L&D conversation.
And it’s almost always solving the wrong problem.

In this episode of the Marketing for Learning podcast, I’m joined by learning strategist and business partnering powerhouse Heather Burright — and we’re digging into the one thing L&D can’t afford to ignore: getting to the real root cause.

Because here’s the uncomfortable truth:
We don’t need more content.
We need more curiosity.

Too many People teams are stuck reacting — taking requests, building fast, and hoping something sticks. But real impact doesn’t come from being a content machine. It comes from slowing down, asking better questions, and understanding what’s really going on inside the business.

So that’s what we unpack.

In this episode, we cover:

🧠 Why content doesn’t create change — and how context, not knowledge, drives behaviour
🤝 What business partnering actually means — beyond the buzzword job titles and into real influence
❓ How to ask better questions — and why that one skill might be your most powerful tool

We also dig into the tough stuff — like how to push back when stakeholders are demanding solutions, how to compromise without diluting impact, and how to navigate tricky conversations without losing trust.

This episode is for anyone stuck in firefighting mode.
Anyone drowning in requests.
Anyone quietly screaming into the void every time someone says, “can you just make a quick course?”

Because you’re not a training factory.
You’re a change agent.

And being a change agent starts with relationships.
It starts with trust.
And it starts with showing up differently — not with more content, but with more courage.

You don’t need to fix everything today.
You just need to do the next right thing.

And this episode will help you find it.