People, Personas and Marketing Permission

In recent weeks Han has been off at some exciting networking events. In a desperate attempt to prove she actually did some work she has recorded this podcast to discuss her top 4 takeaways from these incredible events.

In this ep, Han explores:

• Why L&D need to hone in on customer centricity. And why your audience should always be at the heart of everything you do.

• The importance of creating personas for L&D

• Understanding the marketers mantra of asking for forgiveness and not permission 😉

So grab a notebook and pen and settle in for a slightly different pod this week but one that will definitely get your brain juices flowing. Enjoy!